Live Chat

Customer Testimonials 2020

See archive of testimonials:


I worked with Cadi at Gift Baskets Overseas and he was terrific! I had many gifts to purchase and all were shipped to different countries. I continuously encountered issues with the website and could not place the order. Cadi worked with me not only to purchase the gift within my price range, but assisted with the separate credit card billing too. He was kind and professional with each email and call. I couldn't have done this without his help. He even notified me when all packages were delivered. This is above and beyond customer service. Because off Cadi's great customer service, I will definitely use Gift Baskets Overseas again.
Karen Narcissi (IL, USA)
December 30, 2020
I've worked with this company for years, and I receive exceptional service every year! I purchase several thousands of dollars of gifts each year both domestic and international and it has been perfect year after year. They are always available, very friendly and go above and beyond. I've mostly worked with Carmen, Iris and Mariana, however, everyone I've worked with there has been exceptional and a great asset to the company.
Deborah Douglas (OH, USA)
December 28, 2020
Alyssa Bell my sales rep, was absolutely fantastic. She assisted me through the ordering process and kept me up to date on the deliveries. The baskets arrived on time before the Christmas holiday and the recipients enjoyed them. Thank you Alyssa for making the process so simple.
Peggy Garay-Smith (CT, USA)
December 28, 2020
Excellent Customer Service. There was a problem with the delivery address and, despite the Christmas season, they've worked hard, efficiently, and in a timely manner.
RICARDO FREIRE (Brazil)
December 28, 2020
I live in Spain. My only family live in New Zealand. I have just used Gift Baskets to select a Christmas basket of personally selected things. The staff at Gift Baskets were most helpful since my family have moved and I did not know some details such as Province and phone number - they quickly did and facilitated the order which was delivered in good condition and on time, I shall use them again since at 85 years old even online shopping can be complex.
Robert Hoyle (Valwnxia, Spain)
December 28, 2020
The gift basket that I ordered was delivered on time to the recipient in Hong Kong. So, accept my sincerest thanks for your great work. Rest assured that I would order again in the future. Wishing you all the best. Thanks.
Ven Senires (Ca, Usa)
December 27, 2020
Order process was very easy with lots of choices and selection. Payment process was seamless even outside the UK. Slight issue with a missing phone number for the recipient and an incorrect town entered by me, were quickly resolve via email..same day. Delivery was right on time and our dear friends love their gift basket. I would highly recommend this company for your gifting needs.
D.Phillips (New Jersey, USA)
December 24, 2020
I want to say Thank You for the fabulous customer service. Your customer service people were very helpful and did everything possible to ensure the smooth delivery of my gift. I am delighted to know that I now have a way to send presents overseas. Thank you so much!!
Katherine M. Davis (Or, USA)
December 22, 2020
Thank you for taking care of this situation. I really appreciate your professionalism and quick response to resolve the issue. I am very satisfied with your customer service! I will certainly recommend your company to all my friends and family all over the world!
Evangeline Cabacar (Guam)
December 22, 2020
I saw photos that were sent to me from my sister who sent the gift hamper to, and as in the past, the presentation is quite beautiful. The products that are in the gift basket are of a very high quality.
Jacqueline Dzugan (MA, USA)
December 19, 2020
Still have questions?
Still have questions?
Book a Meeting
globus ico