Oasis Ads Media - Success Story




Nicola Masterson -- office manager for Oasis Ads Media, Toronto, ON, Canada, uses Gift Baskets Overseas corporate services to send international gifts during holiday season



About the Company


Oasis Ads Media is an online marketing and advertising agency based in Toronto, Ontario. They specialize in direct response (i.e. Cost-Per-Acquisition) marketing. All of their advertiser relationships are direct, and their affiliates are among the elite in the space.
Oasis Ads Media deals with clients on a global scale, which makes maintaining relationships essential. To show our partners and clients appreciation during the holidays, Oasis Ads Media sends out high end gift baskets. This is where office manager, Nicola Masterson shows how indispensable she is to the team.


Challenge


During the holiday season, Nicola organizes hundreds of orders for gift baskets to be delivered all over the world, this is a lengthy process that typically begins in October. Due to the nature of the situation no expense is spared including a number of tailored requests for high-end clients.


Nicola Masterson of Oasis Ads Media


Solution


Gift Baskets Overseas corporate has been a trusted partner to Oasis Ads Media in regards to client care. Consistently going above and beyond the average standards of customer service. Making sure clients like Nicola always feel valued in the most hectic time of year. In Nicola’s opinion: “Our office gets pretty crazy around Christmas, sending baskets often take up so much time and time is a precious commodity. When someone can offer a time saving service, I’m all in!”

Why Gift Baskets Overseas corporate service


Gift Baskets Overseas is an international company based in Boston Massachusetts that delivers everywhere from Brazil to Germany and even places as remote as Yemen. If you need to show appreciation to clients anywhere around the world you can rely on Gift Baskets Overseas to provide a thorough, knowledgeable and friendly experience.


Outcome


Gift Baskets Overseas has always maintained strong channels of communication with Nicola over the course of their relationship. From providing appropriate gift ideas for specific clients to delivery updates and delays. If there was ever an issue with item availability or timing, Gift Baskets Overseas has always been upfront and provided potential solutions for any situation. Maintaining client relationships is a crucial part to any business, and this couldn’t be truer for Gift Baskets Overseas. They always welcome feedback on how they can improve on their service and will often take their clients to lunch to get a sense on how they can continue to grow and keep their own client happy. Nicola has used 30+ gift basket companies over her years as Office Manager. In her opinion, “if you are looking for someone to handle your order with care, professionalism and a genuine interest in serving you well. You need to use Gift Baskets Overseas!”